Privacy Policy

Jitsai – Privacy Policy

Last Updated: December 12th, 2025

Jitsai Ltd. (“us”, “we”, or “our”) operates the Jitsai mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the App. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.

1. Information We Collect

We may collect and process the following information about you:

a. Personal Information

When you create an account or subscribe, we may collect personal information such as your name, email address, and payment information.

b. Training & Performance Information

To provide accurate analysis and insights, Jitsai collects information related to your Brazilian Jiu-Jitsu training, including:

  • Techniques learned or logged

  • Sparring rounds, durations, and outcomes

  • Submissions, sweeps, passes, escapes, and other training events

  • Training partner names or identifiers (if you choose to enter them)

  • Achievements, missions completed, XP earned

  • AI-generated insights about your performance

This information is used solely to deliver the features inside the App.

c. Voice Data

If you use Voice Logging, your audio is sent securely to our AI transcription provider to convert speech into text.
We do not store raw audio unless explicitly required for debugging (and only with your consent).
We store only the transcribed text needed to provide the service.

d. Usage Data

We collect information about how you interact with the App, such as:

  • Screens viewed

  • Features used

  • Time spent in the App

  • Actions taken

  • Device Internet Protocol (IP) address

  • Operating system and app version

  • Time and date of access

This helps us improve features and performance.

e. Device Information

We may collect information about your device, such as:

  • Hardware model

  • Operating system version

  • Unique device identifiers

f. Location Data (Optional)

We may request access to location data to support features like local leaderboards or gym-specific features. This can be enabled or disabled at any time in your device settings.

2. How We Use Your Information

We use the information we collect in the following ways:

a. To Provide and Improve the Service

Your training data is used to:

  • Log and display your training history

  • Generate AI insights and feedback

  • Track missions, XP, achievements, and analytics

  • Improve app functionality and user experience

b. To Process Payments

Payments are handled through Apple’s In-App Purchases.
We do not see or store your card details.

Apple may share limited information such as your name or email (if you allow it).
All billing and subscription management is handled through the App Store.

c. To Communicate With You

We may contact you about updates, support messages, or optional marketing communications. You can unsubscribe from marketing at any time.

d. To Analyze Usage & Improve Features

We analyze aggregated and anonymized usage to understand which features matter most and to build better tools for training performance.

e. To Comply With Legal Obligations

We may process or disclose your data when required by law or legal processes.

3. Sharing Your Information

We do not sell, rent, or trade your personal information.
We may share information only in the following cases:

a. Service Providers

We may share information with third-party providers who assist with:

  • AI transcription

  • Data storage and hosting

  • Analytics

  • Customer support

These providers may only use your information for the services we request.

b. Legal Requirements

We may disclose information if required to do so by law or a valid legal request.

c. Business Transfers

If Jitsai is involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following options regarding your information:

a. Access & Update

You may access or update your personal information inside your account settings.

b. Opt-Out of Marketing

You may unsubscribe from marketing emails at any time.

c. Data Deletion

You may request deletion of your account and data by contacting us at:

support@jitsai.app

We may retain certain information where required by law or for legitimate business purposes.

d. Do Not Track Permissions

On iOS, you will be asked whether you permit app tracking. You may change this anytime in your device settings.

6. Children’s Privacy

Jitsai is not intended for use by individuals under 13 years old.
We do not knowingly collect personal information from children under 13.
If such information is discovered, we will delete it promptly.

7. International Data Transfers

Your information may be processed outside your country of residence.
By using the App, you consent to the transfer of your data to the United Kingdom and other jurisdictions where our service providers operate.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
If material changes occur, we will notify you in the App and update the “Last Updated” date.
Your continued use of Jitsai constitutes acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Support Email: support@jitsai.app
Address: Unit 2 Acer Court, Cross Hands, United Kingdom. SA15 6RE

By using Jitsai, you agree to the collection and use of your information in accordance with this Privacy Policy.
Thank you for trusting Jitsai Ltd. with your data.

Copyright 2025, All Rights Reserved

Contact Us

scott@jitsai.com